Your Host Suspended You. Now What?
Budget hosts suspend malware-flagged accounts to protect the shared server — often with little warning. Your site goes dark; your client panics. The fix is methodical, not frantic.
Step 1: Get a Clean Backup
Before touching anything, pull a backup. If your host locked you out, ask support for a snapshot. If you have a recent backup from Snapshot Pro or your previous host, you are already ahead.
Step 2: Clean the Files
Scan with a malware tool, remove injected base64 and rogue .php files, and reset every password — WordPress admin, database, FTP, and hosting. Then update every plugin and theme to current versions.
Step 3: Move to Server-Level Security
Migrate to SiteGround for its server-side Web Application Firewall, daily backups, and AI anti-bot system. Server-level protection stops malware before it reaches WordPress — far stronger than plugin-only defense, and it keeps running even if a plugin breaks.